Podcast

201: AI-Assisted Customer Service: Enhancing Your Brand’s Responsiveness with Host Kendra Corman

May 21, 2024 | Imperfect Marketing Podcast

Today, we're exploring the transformative power of AI in customer service. As brands increasingly turn to artificial intelligence to bolster their customer support, understanding the nuances of AI deployment becomes essential. Kendra Corman delves into this topic, shedding light on the advantages, best practices, and challenges of AI in customer service.

Key Takeaways:

  • 24/7 Availability: AI's capability to offer round-the-clock support
  • Personalization: Leveraging AI for tailored customer support
  • Human-AI Collaboration: The importance of integrating human insights with AI efficiency
  • Real-World Implementations: Insights into successful and problematic AI deployments

 Join Kendra every Tuesday and Thursday for more insights into marketing imperfections and strategies.

Resources:

  • ManyChat: https://manychat.com/  
    • Discover how ManyChat can automate your customer interactions on Instagram and Facebook. DM Imperfect Marketing on Instagram (@KendraCormanCoach) for a link to the podcast and more information.

Looking to save time or get more information from AI?

If you're just starting out with AI or looking to enhance your outputs, my book 'Mastering AI in Communications' is your essential guide.

Whether you’re a beginner or ready to take your skills to the next level, grab your free electronic copy or purchase it on Amazon right here!

Amazon: https://a.co/d/bhblVcG
Free e-version: https://courses.kendracorman.com/aibook

Don’t miss this opportunity to transform your approach and make AI your most powerful tool yet in saving time and improving efficiency!