This Imperfect Marketing Brief is episode 3 of 6 in a series on the Customer Awareness Journey, and we’re covering Problem Aware customers today. I’ll include links to the previous episodes in the resources section below!
You need to meet your customers where they are in their process. I love working with customers in the Problem Aware Phase. They are my favorite group because they have a million and a half questions.
You have the unique position to answer these questions and build your know, like, and trust factor with them.
My two favorite tools for this stage are:
- answerthepublic.com
- Google’s People Also Ask section of search pages.
What tools work for you? Let me know at support@kendracorman.com
Resources:
- Customer Awareness Journey: Part One
- Customer Awareness Journey: Part Two
- Customer Awareness Journey: Part Four
- Looking for more tips on how to find content ideas? Check out my 5 Secrets to Creating Content Ideas